We take pride in the craftsmanship and quality of our furniture. If you’re not satisfied with your purchase, we’re here to help.1. Return EligibilityReturns are accepted within 14 days of deliveryItems must be unused, in original condition, and securely packaged2. RefundsRefunds are issued to the original payment method within 5–7 business days after we receive and inspect the returned itemShipping costs are non-refundable unless the return is due to a defect or shipping error3. Non-Returnable ItemsCustomized, made-to-order, or clearance items are final sale unless defective4. How to Request a ReturnEmail us at info@furnesse.com with your order number and reason for return. We will provide detailed return instructions.